We are pleased to welcome Jeff Hofstetter to the Advantive team in his new role as VP, Professional Services.
A seasoned leader with more than 30 years of software professional services experience, Jeff is known for driving strong positive client satisfaction while maximizing operational excellence and delivering financial performance. Jeff joins us from Revenue Solutions, Inc, (RSI) where he was the Chief Customer Officer responsible for the modernization of RSI’s post-sale client services organization. Before joining RSI, Jeff was the Global Vice President of Professional Services for Wolters Kluwer ELM Solutions, where he helped drive a 30-point gain in NPS along with delivering double-digit year-over-year growth.
Jeff spent over a decade with Hewlett Packard Enterprise (HPE) in a variety of executive roles including leading their Software Services delivery business in the Americas where his team delivered world-class client experience across a portfolio of over 300 software products. Earlier at HPE Jeff started up three successful consulting practices including IT Asset Management, Project and Portfolio Management, IT Governance, and Risk Management practices. He was one of the founding partners of JCube Consulting Services,LLC, a value-added reseller and solutions provider focused on IT Operations. JCube was acquired by Pepperweed.
When not focused on driving successful client outcomes, Jeff can be found hiking the bayous and tributaries throughout southeast Texas or enjoying an afternoon boating on Lake Houston. Jeff holds a Bachelor of Science degree in computer science from California Polytechnic University. He is a member of the Technology Services Industry Association, as well as a founding member of the National Professional Services Organization.
Please join us in welcoming Jeff!