What is SPC?

Trusted by hundreds of manufacturing companies around the world:

SPC Tools – Empirical Rule Chart, PP and PK Fallout Rates

Looking for convenient SPC tools? Take a look at our SPC Pocket Card which contains additional resources, including empirical rule chart and Ppk fallout rates, and keep it handy for future reference.

SPC Tools

Monitor your quality control process with advanced SPC tools. Use an empirical rule chart, Pp and Ppk Fallout Rates tables and more control charts. InfinityQS Proficient delivers many SPC tools for businesses in need of process optimization and quality control. The following charts serve as additional SPC tools and resources, including Pp and Ppk fallout rates, control chart constants, empirical rule chart, capability study and capability formulas.

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Pp and Ppk Fallout Rates

Calculated Capability Ratio	Pp Fallout (both sides combined)	Ppk Fallout (one side only)
0.50 0.60 0.70 0.80 0.90 1.00 1.10 1.20 1.30 1.40 1.50 1.60 1.70 1.80 1.90 2.00	133,620 71,860 35,730 16,396 6,934 2,700 966 318 96 26 7 2 0.340 0.060 0.012 0.002	66,810 35,930 17,865 8,198 3,467 1,350 483 159 48 13 3 1 0.170 0.030 0.006 0.001

Control Chart Constants

X and R Control Charts

X and S Control Charts

n	A2	D3	D4	d2
1 2 3 4 5 6 7 8 9 10 11 12	2.660 1.880 1.023 0.729 0.577 0.483 0.419 0.373 0.337 0.308 0.285 0.266	– 0 0 0 0 0 0.076 0.136 0.184 0.223 0.256 0.283	– 3.267 2.574 2.282 2.114 2.004 1.924 1.864 1.816 1.777 1.744 1.717	– 1.128 1.693 2.059 2.326 2.534 2.704 2.847 2.970 3.078 3.173 3.258

n	A3	B3	B4	C4
10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25	0.975 0.927 0.886 0.850 0.817 0.789 0.763 0.739 0.718 0.698 0.680 0.663 0.647 0.633 0.619 0.606	0.284 0.321 0.354 0.382 0.406 0.428 0.448 0.466 0.482 0.497 0.510 0.523 0.534 0.545 0.555 0.565	1.716 1.679 1.646 1.618 1.594 1.572 1.552 1.534 1.518 1.503 1.490 1.477 1.466 1.455 1.445 1.435	0.9727 0.9754 0.9776 0.9794 0.9810 0.9823 0.9835 0.9845 0.9854 0.9862 0.9869 0.9876 0.9882 0.9887 0.9892 0.9896

Special Cause Rules

Empirical Rule

Capability Study

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ProFicient™, the leading real-time Quality Management solution, goes beyond typical site-based quality applications by offering an enterprise-ready architecture and statistical process control. Still have questions or need help with SPC tools? Contact us today for more information about our SPC software. It’s time to re-imagine your quality control process.

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What is SPC?

Trusted by hundreds of manufacturing companies around the world:

Six Sigma Process Control

If you are implementing Six Sigma to improve quality and eliminate defects, InfinityQS plays a critical role in the DMAIC project cycle.

Our software and services help you Define your objectives, Measure your products, Analyze your data, Improve your processes, and Control your quality.

Define

InfinityQS Consulting Services will help you define your goals and business case, create a project scope and roadmap and determine a timeline.

Measure

InfinityQS Data Collection and Integration features allow you to input any type of measurement data into your system for analysis. InfinityQS Metrology tools help you ensure that your measurement devices are calibrated for accuracy and that your gages are functioning properly and yielding reliable data.

Analyze

ProFicient employs highly sophisticated analytical tools and statistical equations that allow you to sort, slice and dice data in millions of ways, allowing extensive comparative analyses.

Improve

The data and analytics provided by ProFicient empower you to make real-time process improvement decisions. The software sends you instant alerts when your processes are out of control (or are approaching limits), allowing you to immediately fix your process before defects occur.

Control

All of InfinityQS products and services are based on the principles of a controlled manufacturing environment for maximum quality and minimal defects. When your processes are in control, so are your products and your costs.

InfinityQS software plays a key role in implementing Six Sigma. Supported Six Sigma requirements include:

Control charts for both variable, defects and defectives data.
Advanced Pareto Analysis to support defect management, analysis, defect weighting analysis, cumulative defect counts through several process operations.
Million-way sorting of defects (by part, by process, by operator, by operation, by supplier, by anything tagged to the data).
Easily import and export between 3rd party applications (e.g. Excel, Minitab, JMP, Statistica).
InfinityQS is widely used by major corporations that have adopted the Six Sigma philosophy – Honeywell (formally AlliedSignal), Johnson & Johnson (Ethicon Endo Surgery, Cordis), Solectron

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What Is Statistical Process Control?

Taking the guesswork out of quality control, Statistical Process Control (SPC) is a scientific, data-driven methodology for quality analysis and improvement.

Trusted by hundreds of manufacturing companies around the world:

What is Statistical Process Control (SPC)?

Statistical Process Control (SPC) is an industry-standard methodology for measuring and controlling quality during the manufacturing process. Quality data in the form of Product or Process measurements are obtained in real-time during manufacturing. This data is then plotted on a graph with pre-determined control limits. Control limits are determined by the capability of the process, whereas specification limits are determined by the client’s needs.

Data that falls within the control limits indicates that everything is operating as expected. Any variation within the control limits is likely due to a common cause—the natural variation that is expected as part of the process. If data falls outside of the control limits, this indicates that an assignable cause is likely the source of the product variation, and something within the process should be changed to fix the issue before defects occur.

With real-time SPC you can:

Dramatically reduce variability and scrap
Scientifically improve productivity
Reduce costs
Uncover hidden process personalities
Instantly react to process changes
Make real-time decisions on the shop floor

Visit our Case Studies page to learn how top manufacturers are using SPC.

Measuring the ROI of a Real-Time SPC Solution

To quantify the return on your SPC software investment, start by identifying the main areas of waste and inefficiency at your facility. Common areas of waste include scrap, rework, over inspection, inefficient data collection, incapable machines and/or processes, paper-based quality systems and inefficient lines. You can start to quantify the value of an SPC solution by asking the following questions:

Are your quality costs really known?
Can current data be used to improve your processes, or is it just data for the sake of data?
Are the right kinds of data being collected in the right areas?
Are decisions being made based on true data?
Can you easily determine the cause of quality issues?
Do you know when to perform preventative maintenance on machines?
Can you accurately predict yields and output results?

For more detailed information about SPC and SPC software.

Learn more about Statistical Quality Control.

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PROFESSIONAL SERVICES ADDENDUM

Updated: August 31, 2017

This Professional Services Addendum (“PSA”) supplements the terms and conditions of one or more license agreements (each, an “Agreement”) into which a client (“you”, or “your”) has entered with InfinityQS International, Inc. (“InfinityQS”) for licenses to one of its hosted services (each a “Hosted Solution”) or one of its on-premises software products (each a “Licensed Software Product”). These Agreements include the Master Subscription Agreement for the ENACT Hosted Solution, located here. The terms of this PSA are incorporated by reference in any Agreement between you and InfinityQS and in each Statement of Work into which the parties enter pursuant to this PSA. If there is a conflict between the terms and conditions of this PSA, the terms of an Agreement, or a Statement of Work, the precedence will be resolved in the following order: (1) the terms of the relevant Agreement, (2) the terms of this PSA, and (3) the terms of the applicable Statement of Work. The terms and conditions set forth in this PSA shall take precedence over any different or additional terms set forth in any purchase order you submit for Professional Services or any purchase order acknowledgment InfinityQS may issue.

1. Definitions. For purposes of this Agreement, the following terms shall have the meanings indicated.

1.1. “Affiliate” means any legal entity that directly or indirectly controls, is controlled by, or under common direct or indirect control with another entity, where “control” means the possession, directly or indirectly, of the power to direct or exercise a controlling influence over the management or policies of such entity, whether through the ownership of voting securities, by contract or otherwise. Such entity shall be deemed to be an “Affiliate” only so long as such relationship with the applicable party exists.
1.2. “Confidential Information” means any information disclosed by either party to the other party, either directly or indirectly, in writing, orally or by inspection of tangible objects that a party has designated as “Confidential,” “Proprietary” or some similar designation, or information the confidential or proprietary nature of which is reasonably apparent under the circumstances.
1.3. “Deliverable” means any tangible or intangible materials or other items we provide to you while providing Professional Services.
1.4. “Professional Services” means installation, system configuration, consulting, training or other similar services we provide in connection with your use of a Hosted Solution or a Licensed Software Product, in accordance with the terms and conditions of this PSA.
1.5. “Project” means an engagement during which you retain us to provide Professional Services.
1.6. “Quotation” means a cost proposal we submit to you for Professional Services.
1.7. “Services Fees” means fees for the Professional Services we provide during a Project.
1.8. “Statement of Work” or “SOW” means a document that describes the tasks and responsibilities of each party in relation to a Project.
1.9. “We,” “us” or “our” means InfinityQS or one of its Affiliates, as applicable.
1.10. “You” or “your” means the company or other legal entity for which you are accepting this Agreement, and Affiliates of that company or entity.
1.11. “Your Data” means any electronic data or information you submit, use, process, or store on a Hosted Solution or in connection with a Licensed Software Product, as well any reports or other materials you create using a Hosted Solution or a Licensed Software Product.

2. Statement of Work. From time to time, you may request that we provide certain Professional Services relating to your use of a Hosted Solution or Licensed Software Product. When the parties agree upon the Professional Services for a Project, we will submit an SOW that sets forth the estimated schedule for the Project and the associated tasks. The parties will negotiate and sign the SOW. After we receive a fully-signed SOW, we will issue a Quotation reflecting the fees for the tasks associated with the Project. Each SOW shall be effective upon your issuance of a purchase order against the applicable Quotation. Each SOW shall remain in effect until InfinityQS has completed all Professional Services described in the SOW and you have paid us all related fees and expenses. Each SOW shall incorporate this Agreement by reference and this Agreement shall govern all terms of each SOW both parties agree upon and sign. Nothing in an SOW shall be interpreted as an obligation by either party to limit or otherwise restrict the assignment of its personnel or to constitute an express or implied license to any patents, copyrights, trade secrets or other intellectual property right of either party.

3. Fees and Payment. In consideration of our provision of Professional Services under an SOW, you will pay InfinityQS the fees specified in our invoices for such Professional Services and the reimbursable expenses described below. In addition, you will pay for travel time spent by our personnel at a rate of 50% of the effective hourly rate for the applicable Project, up to a maximum of sixteen (16) hours per visit; except that, if our personnel provide Professional Services on-site at your facilities for five (5) consecutive business days, we will waive all charges for travel time. Unless otherwise specified in an SOW, we will provide Professional Services on a time and materials basis and will issue invoices to you on a monthly basis for the Professional Services provided during the preceding month. You shall pay each invoice within thirty (30) days of receipt of the invoice. You acknowledge and agree that, unless otherwise stated in the applicable SOW, the fees indicated in the Quotation or an SOW for Professional Services other than training constitute good faith estimates based on our understanding of your needs and environment as of the date of the Quotation, and that the actual fees charged may be higher or lower than the estimates reflected in the Quotation.

4. Reimbursable Expenses. You will reimburse InfinityQS for the actual and reasonable travel, lodging, and meal expenses incurred by our personnel in the course of providing Professional Services under an SOW, in accordance with the following guidelines

4.1. We will book all flight and hotel arrangements.
4.2. Expenses are recharged at cost as incurred.
4.3. We will, where possible, stay in accommodations you approve.
4.4. You will reimburse us only for standard room type rates.
4.5. Except where air travel exceeds 6 hours, all our personnel will travel by coach/standard class. For air travel exceeding 6 hours, our personnel will be permitted to fly in business class, with your consent.
4.6. Reasonable taxi fares will be reimbursable.
4.7. Cellular phone expenses are not reimbursable

5. Change Order.

Change Order. Either party may propose by a written change order any changes, additions, deletions, or modifications to an SOW. If the parties agree any such change will affect the amounts due or the time of performance under such SOW, the parties shall negotiate in good faith a mutually acceptable appropriate adjustment; provided, however, that the parties agree that any changes to an SOW or the fees specified in the Quotation will not be effective unless the parties have agreed upon and signed a written change order specifying such changes.

6. Assumptions.

The following procedures and assumptions will apply to all Professional Services provided under an SOW:

6.1. To the extent applicable, InfinityQS personnel who provide Professional Services for a Project will have the required security clearances.
6.2. We will provide document Deliverables in formats you specify (for example, MS Word, MS PowerPoint, MS Project, etc.).
6.3. You will review each submitted Deliverable within 10 working days of receipt. If you do not notify us of any deficiencies in a Deliverable before the end of such period, you will be deemed to have accepted that Deliverable.
6.4. You will appoint a single point of contact (“Project Manager”) who will be responsible for your personnel involved in each Project and have the authority to make decisions on your behalf regarding the Project. Your Project Manager will provide the appropriate procedures, guidelines, standards, reference materials, and policies applicable to Professional Services provided on-site at one of your facilities. Your Project Manager will also schedule a kick-off meeting at a location and time where our staff will be introduced to your personnel involved in the Project.
6.5. Your Project Manager will provide system access to our personnel on the day and time agreed upon by both parties. While providing Professional Services on your premises, our personnel will conduct themselves in accordance with your written company policies, standards, regulations, and rules of conduct that you provide to us before we begin the applicable Professional Services.
6.6. Your Project Manager will provide our personnel access to your personnel (i.e. management, technical, subject matter experts, etc.) necessary to fulfil the requirements of the applicable SOW.
6.7. YOU WILL COMPLETE ANY PRE-VISIT ACTIVITIES SPECIFIED IN THE APPLICABLE SOW BEFORE THE ARRIVAL OF INFINITYQS’ PERSONNEL. IF YOU FAIL TO COMPLETE THE PRE-VISIT ACTIVITIES SPECIFIED IN THE SOW BEFORE THE ARRIVAL OF OUR PERSONNEL AND YOUR FAILURE CAUSES INFINITYQS TO INCUR ADDITIONAL COST, WE RESERVE THE RIGHT TO CHARGE YOU FOR ALL ADDITIONAL REASONABLE COSTS RESULTING FROM SUCH FAILURE. 6.8. YOU ACKNOWLEDGE AND AGREE THAT YOUR FAILURE TO PROVIDE ACCESS TO YOUR FACILITIES AND PERSONNEL OR TO PERFORM YOUR OBLIGATIONS UNDER AN SOW IN A TIMELY MANNER MAY RESULT IN DELAYS IN THE COMPLETION OF THE PROFESSIONAL SERVICES OR PREVENT US FROM COMPLETING THE PROJECT. ANY SUCH FAILURE MAY RESULT IN FEES THAT ARE HIGHER THAN THE ESTIMATES INDICATED IN THE QUOTATION OR THE SOW. WE WILL GIVE YOU AN ESTIMATE OF THOSE ADDITIONAL FEES IN ADVANCE FOR YOUR WRITTEN APPROVAL, WHICH APPROVAL YOU WILL NOT UNREASONABLY WITHHOLD OR DELAY.

7. Warranty; Disclaimer of Warranty.

7.1. Warranty. InfinityQS warrants for thirty (30) days from its performance of Professional Services pursuant to this PSA (“Warranty Period”) that (a) InfinityQS shall perform such Professional Services in a professional and workmanlike manner consistent with industry standards for similar services, and (b) all Deliverables shall perform in all material respects in accordance with the specifications set forth in the applicable SOW. During the Warranty Period, you must report in writing to InfinityQS any breach of the warranty contained in this Section. If we cannot provide the Professional Services or Deliverables as warranted in this Section, within a reasonable time after receiving your notification of a deficiency, you may, as your sole and exclusive remedy for a breach of such warranty, terminate the applicable SOW and receive a refund of any fees paid for the nonconforming Professional Services or Deliverables.
7.2. Disclaimer. EXCEPT AS EXPRESSLY STATED IN SECTION 8.1, NEITHER PARTY PROVIDES ANY WARRANTIES TO THE OTHER, WHETHER EXPRESS, IMPLIED OR STATUTORY, AND EACH PARTY EXPRESSLY DISCLAIMS ALL OTHER WARRANTIES, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, SYSTEM INTEGRATION, QUIET ENJOYMENT AND NONINFRINGEMENT.

8. License Grant. Subject to the terms and conditions of this Agreement, including payment of all fees due and payable, we grant you a worldwide, nonexclusive, non-transferable, fully-paid license to use, install, display, perform, reproduce a reasonable number of copies of, and distribute internally any Deliverables we provide in the course of performing Professional Services under this Agreement, solely for your own internal business operations and solely in connection with your authorized use of a Hosted Solution or a Licensed Software Product.

9. Ownership and Retention of Rights. Except for the license granted under Section 8 of this PSA, InfinityQS retains ownership of and the right to use and apply in the performance of Professional Services for third parties, the templates, generalized knowledge, experience, skills, methods, techniques, and know-how of its personnel used in the performance of the Professional Services and the preparation of any Deliverables, as well all rights in any materials or other Deliverables we provide to you under this Agreement; except that, any of Your Data, your Confidential Information or your pre-existing materials that are included in any Deliverables shall remain your sole property.

INFINITYQS SERVICE LEVEL AGREEMENT

InfinityQS Hosted Solutions

This Service Level Agreement (“SLA”) supplements the terms and conditions of one or more subscription agreements (each, a “Subscription Agreement”) into which a client (“you”, or “your”) has entered with InfinityQS International, Inc. (“InfinityQS”) for licenses to one of its hosted services (each a “Hosted Solution”). These Agreements include the Master Subscription Agreement for the ENACT® Hosted Solution, located here. The terms of this SLA are incorporated by reference in any Subscription Agreement between you and InfinityQS. If there is a conflict between the terms and conditions of this SLA and the terms of a Subscription Agreement, the terms of the applicable Subscription Agreement will take precedence and prevail. The terms and conditions set forth in this SLA shall take precedence over any different or additional terms set forth in any purchase order you submit for a Hosted Solution or any purchase order acknowledgment InfinityQS may issue.

Availability: InfinityQS will use commercially reasonable efforts to make each Hosted Solution available 99.5% of the time, except as provided below. During the term of a Subscription Agreement between you and InfinityQS, general availability will be calculated following the end of each calendar quarter in accordance with the following formula:
This Service Level Agreement (“SLA”) supplements the terms and conditions of one or more subscription agreements (each, a “Subscription Agreement”) into which a client (“you”, or “your”) has entered with InfinityQS International, Inc. (“InfinityQS”) for licenses to one of its hosted services (each a “Hosted Solution”). These Agreements include the Master Subscription Agreement for the ENACT® Hosted Solution, located here. The terms of this SLA are incorporated by reference in any Subscription Agreement between you and InfinityQS. If there is a conflict between the terms and conditions of this SLA and the terms of a Subscription Agreement, the terms of the applicable Subscription Agreement will take precedence and prevail. The terms and conditions set forth in this SLA shall take precedence over any different or additional terms set forth in any purchase order you submit for a Hosted Solution or any purchase order acknowledgment InfinityQS may issue.

Availability: InfinityQS will use commercially reasonable efforts to make each Hosted Solution available 99.5% of the time, except as provided below. During the term of a Subscription Agreement between you and InfinityQS, general availability will be calculated following the end of each calendar quarter in accordance with the following formula:

[(Total – nonexcluded – excluded/total-excluded) *100] >= 99.5%

Where:

total means the total number of minutes for the quarter
nonexcluded means downtime that is not excluded
excluded means the following:
- Any planned downtime of which InfinityQS gives at least 2 (two) weeks’ notice via the Hosted Solution and that InfinityQS will use reasonable efforts to schedule during weekend hours from 9 p.m. ET Friday to 6 p.m. ET Sunday). Planned downtime for the Hosted Solution is typically done once per quarter, of average duration of 75 minutes, but may be done less frequently, or, if necessary, more frequently. Again, InfinityQS will provide the notice described in this sub-paragraph.
- Any period of unavailability lasting less than 10 minutes.
- Any unavailability caused by circumstances beyond our reasonable control, including, for example, acts of God, act of government, flood, fire, earthquake, civil unrest, act of terror, strike or other labor problem (other than one involving our employees), Internet service provider failure or delay, third party applications, denial of service attack or other force majeure events.
- Any outages arising from your operating environment.

“Availability” is defined as:

Administrator has confirmed users can manually enter data
Administrator has confirmed users can view data
Administrator has confirmed there is no missing or corrupted data

For any partial calendar quarter during which you subscribe to the Hosted Solution, general availability will be calculated based on the entire calendar quarter, not just the portion for which you have subscribed. In addition, unavailability of some specific features or functions within the Hosted Solution, while others remain available, will not constitute unavailability of the Hosted Solution, so long as the unavailable features or functions are not, in the aggregate, material to the Hosted Solution as a whole.

InfinityQS offers 24/7/365 support for system access outage. If a user cannot access the system:

For ProFicient on Demand, please go to https://www.advantive.com/products/infinity-qs/support/open-a-pod-case to submit your request for support;
For ENACT, please go to https://www.advantive.com/products/infinity-qs/support/open-an-enact-24×7-case to submit your request for support

Reporting Claims: To file a claim under this SLA, you must send an email to [email protected] with the following details:

Billing information, including company name, billing address, billing contact and billing contact phone number;
Downtime information with dates and time periods for each instance of downtime during the relevant period; and
An explanation of the claim made under this SLA, including any relevant calculations.

You may only make claims under this SLA on a calendar quarter basis and you must submit all claims within 10 business days after the end of the relevant quarter, except for periods at the end of your Subscription Agreement that do not coincide with a calendar quarter, in which case you must make any claim within 10 business days after the end of the term of your Subscription Agreement.

All claims will be verified against InfinityQS’ system records. If InfinityQS confirms your report of downtime, InfinityQS will issue a credit against your next invoice calculated on the basis of the downtime you have experienced, calculated in accordance with the following section.

Service Credits: As your exclusive remedy and InfinityQS’ entire liability for a failure to achieve the availability service level specified above, you shall be entitled to receive a credit in accordance with this paragraph (“Service Credit”). You will be entitled to receive only one Service Credit in each calendar quarter during the applicable subscription term. A Service Credit will be calculated by multiplying your pro-rated quarterly subscription fees for the calendar quarter in which the Service Credit was incurred by the percentage shown in the table below that corresponds to the actual availability of the Hosted Solution during that quarter.

Availability Percentage: Below 99.5%, but more than 95% = 5% Percentage Credit

Availability Percentage: Below 95% = 10% Percentage Credit

InfinityQS shall issue you Service Credits by applying the accumulated credits incurred during the initial 12 months of the Subscription Term against the Subscription Fees for the second 12-month period of the Subscription Term. Unless InfinityQS terminates the applicable Subscription Agreement for your material, uncured breach, InfinityQS will apply any unused credits at the expiration of the agreement to any amounts remaining unpaid by you upon such expiration and then pay you within a reasonable time any credits that exceed the unpaid amounts.

Should any periods of downtime submitted by you be disputed, InfinityQS will provide to you a record of service availability for the period in question. InfinityQS will only provide records of system availability in response to claims you have made in good faith.

General: Any obligations of InfinityQS under this SLA shall become null and void upon any breach by you of your Subscription Agreement with InfinityQS, including any failure to meet your payment obligations to InfinityQS.

Terms of Use

Updated February 21, 2011

PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE USING THIS WEBSITE. If you do not agree with these Terms of Use, please do not use our website.

InfinityQS® International Inc., a Virginia corporation (“we” or “InfinityQS”), makes our website located at URL www.InfinityQS.com (the “Site”) and the information, text, graphics, and other materials available on or through the Site (collectively “Content”) available for your use subject to your agreement with these Terms of Use.

Acceptance of Terms
BY ACCESSING OR USING THIS SITE IN ANY WAY, INCLUDING RECEIVING ANY CONTENT, PRODUCTS, OR OTHER MATERIALS AVAILABLE THROUGH THE SITE, YOU AGREE TO BE BOUND BY THESE TERMS OF USE. These Terms of Use include our Privacy Policy, which can be found on our home page, www.infinityqs.com. If you access or use this website or any of its Content in any way, these Terms of Use and our Privacy Policy form a binding contract between you and InfinityQS.

Your Rights in Using the Site; Reservation of Our Rights
All Content available on the Site, as well as the design, layout, and other elements of this Site are the sole property of InfinityQS or its licensors and are protected by copyright, trademark, and other U.S. and foreign laws. As a visitor to the Site, you have the right to use the Site and its Content only for informational purposes or other internal business purposes. The rights granted to you constitute a license and not a transfer of title. InfinityQS reserves the right to revoke your authorization to view, download, and print any Content available on the Site at any time if you violate these Terms of Use. Except for the rights expressly granted to you in these Terms of Use, InfinityQS and its licensors reserve all rights in and to the Site, the software comprising any part of the Site, all other Content on the Site, all InfinityQS products and services, and all intellectual property rights inherent in all items listed in this sentence.

Trademarks
InfinityQS® and the InfinityQS logo are the trademarks and service marks of InfinityQS International Inc. Other trademarks displayed on the Site are the property of their respective owners. You may not use any of these trademarks, logos, or service marks for any purpose without the advance written consent of InfinityQS or the third-party owner, as applicable.

Your Obligations
You agree to use the Site and all Content only for lawful purposes and in accordance with these Terms of Use. In using the Site or any Content available through it, you agree not to do or attempt to do, or allow a third party to do, any of the following: (1) copy, display, republish, modify, or use for any commercial purpose any Content without advance written permission from InfinityQS; (2) remove any copyright, trademark, or other proprietary notices contained in the Content we allow you to reproduce; (3) distribute, transmit, sell, rent, lease, license, or otherwise transfer any Content to others or otherwise use the Content for commercial purposes; (4) mirror, frame, or link to the Site or any Content using any third-party’s website without the advance written consent of InfinityQS; (5) use the Site or any Content to disparage InfinityQS or otherwise harm its reputation in any way; (6) post on or submit to the Site any unlawful, threatening, harassing, libelous, offensive, defamatory, obscene, or pornographic materials, or other materials that would violate any law or the rights of InfinityQS or others, including intellectual property laws, and rights of privacy and publicity; (7) upload, post, or otherwise transmit through the Site any viruses or other harmful, disruptive, or destructive files, or any unsolicited mail, email, or fax; (8) impersonate any person, provide false information or otherwise submit through the Site any false biographical, company, or job information; (9) otherwise access or attempt to access any Content or features of the Site you are not authorized to access; (10) disrupt or interfere with any other user’s enjoyment of the Site or any linked sites; (11) disrupt or interfere with the security of, or otherwise cause harm to, the Site or any Content, system resources, accounts, passwords, servers, or networks connected to or accessible through the Site or any linked sites; (12) use or attempt to use any software, search engine, or other device to navigate or search the Site or use any data mining, robots, or similar data gathering and extraction methods in connection with the Site. We may deny or limit your access to the Site if you violate any of these restrictions.

In addition, recognizing the global nature of the internet, you agree to comply with all local rules regarding online conduct and acceptable Content. Specifically, you agree to comply with all applicable laws regarding the protection of personal information and the transmission of technical data exported to or from the United States or the country in which you reside.

Third-Party Sites and Services
In addition to the Content offered by InfinityQS, this Site may also provide links or references to other websites or otherwise make available materials, products, information, or services provided by third parties. We provide these links merely as a convenience for our customers and other users of the Site. You understand and agree that (1) InfinityQS does not control or endorse any third parties referenced on the Site; (2) InfinityQS makes no representation or warranties whatsoever about any such third parties, their information, materials, products, or services; (3) any dealings you may have with such third parties are at your own risk; and (4) InfinityQS has no responsibility or liability for any information, materials, products, or services offered or provided by third parties, including any third party information, materials, products or services offered or provided through the Site.

No Warranties
THIS SITE, AND ALL CONTENT ACCESSIBLE THROUGH THIS SITE ARE PROVIDED “AS IS,” “WITH ALL FAULTS” AND WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, OR ANY WARRANTY OF TITLE OR NON-INFRINGEMENT. Without limiting the generality of the preceding sentence, InfinityQS makes no representation or warranty that: (1) the Content will be accurate, reliable, complete, current or timely; (2) the Content will meet your requirements; (3) access to the Site or the Content will be uninterrupted, timely, secure, or error-free; (4) the results that may be obtained from the use of the Site or its Content will be effective, accurate, or reliable; (5) the quality of any Content obtained or accessible by you through the Site will meet your expectations; or (6) any errors in the Content obtained through the Site, or any defects in the Site or Content, will be corrected. You understand that the Site may include technical or other mistakes, inaccuracies, or typographical errors and the Content may be out of date.

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Limitation of Liability
YOU UNDERSTAND AND AGREE THAT INFINITYQS, ITS OFFICERS, DIRECTORS, EMPLOYEES, PARTNERS, OR SUPPLIERS WILL NOT IN ANY WAY BE LIABLE TO YOU OR ANYONE ELSE FOR ANY DAMAGES OF ANY KIND, INCLUDING WITHOUT LIMITATION, ANY SPECIAL, PUNITIVE, INCIDENTAL, INDIRECT, OR CONSEQUENTIAL DAMAGES; OR DAMAGES CONSTITUTING OR RESULTING FROM LOSS OF USE, DATA, OR PROFITS; WHETHER OR NOT INFINITYQS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND REGARDLESS OF WHETHER SUCH LIABILITY IS BASED ON BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, BREACH OF WARRANTIES, FAILURE OF ESSENTIAL PURPOSE OR OTHERWISE, ARISING OUT OF OR IN CONNECTION WITH THE USE OF OR THE INABILITY TO USE THIS SITE OR ITS CONTENT; THE STATEMENTS OR ACTIONS OF ANY THIRD PARTY ON OR THROUGH THE SITE; ANY DEALINGS WITH OUR VENDORS, PARTNERS, OR OTHER THIRD PARTIES; ANY UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR INFORMATION OR DATA; ANY INFORMATION THAT IS SENT OR RECEIVED OR NOT SENT OR RECEIVED THROUGH THE SITE; ANY FAILURE TO STORE OR LOSS OF ANY DATA, FILES, OR OTHER CONTENT AVAILABLE THROUGH THE SITE; ANY DELAY OF OR INTERRUPTION IN THE USE OF THE SITE, OR ANY WEB SITE REFERENCED OR LINKED TO OR FROM THE SITE.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. ACCORDINGLY, SOME OF THE ABOVE LIMITATIONS OF THE PRECEDING PARAGRAPH MAY NOT APPLY TO YOU.

Indemnification
By using the Site or any Content available through it, you agree to indemnify and hold InfinityQS, and its officers, directors, agents, partners, and employees, harmless from any claim, suit, action, or demand (as well as any related reasonable attorneys’ fees), made by any third party arising out of, related to, resulting from, or in connection with your use of or connection to the Site or any Content, including but not limited to, (1) any information, materials or files you submit, post to, or transmit through the Site, (2) your violation of these Terms of Use, or (3) your violation of any laws or the rights of another person or entity. InfinityQS will provide you prompt notice of any such claim, suit, action, or proceeding and will reasonably cooperate with you, at your expense, in your defense of any such claim, suit, action, or proceeding. We may elect to participate in any such suit, action, or proceeding using counsel of our choice and at our expense, but such participation would not relieve you of your obligations set forth above in this paragraph.

Governing Law and Jurisdiction
By accessing and using this Site in any way, you agree that the statutes and laws of the Commonwealth of Virginia govern all matters relating to your access to or use of this Site, without regard to conflicts of laws principles. You also agree and hereby submit to the exclusive personal jurisdiction and venue of the courts within Fairfax County in the Commonwealth of Virginia with respect to such matters, and you hereby waive and agree not to raise any objections regarding the jurisdiction of, or venue in, those courts.

Changes to the Site, the Content, and these Terms of Use
InfinityQS reserves the right to delete, modify, or supplement any aspect or feature of this Site, or any of the Content on the Site, at any time and for any reason without notifying you about such changes.

Similarly, we reserve the right to change these Terms of Use from time to time. If we change these Terms of Use in a material manner, we will use reasonable efforts to notify you by posting a notice here or on our home page, www.InfinityQS.com, or through some other means. Your continued use of the Site or any Content available on it after we have posted changes to these Terms of Use constitutes your acceptance of those changes. As a result, you should periodically check back to this page to view the most current Terms of Use. If you breach any of these Terms of Use, your right to use this Site and its Content automatically terminates, and you must immediately destroy any Content you may have downloaded or printed from the Site in violation of these Terms of Use.

General
These Terms of Use and the other rules, guidelines, licenses, and disclaimers posted on the Site constitute the entire agreement between InfinityQS and you with respect to your access to and use of the Site and its Content. If for any reason a court of competent jurisdiction finds any of provision of these Terms of Use to be unenforceable, that provision will be enforced to the maximum extent permissible, and the remainder of these Terms of Use shall remain in full force and effect. Any failure by InfinityQS to enforce or exercise any provision of these Terms of Use or any related right does not constitute a waiver of that right or any other provision. The headings used in these Terms of Use are included by convenience only and will not limit or otherwise affect the interpretation of these Terms of Use
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Copyright © 2011, InfinityQS International, Inc.
All rights reserved.

InfinityQS International, Inc.
12601 Fair Lakes Circle, Suite 250
Fairfax, VA 22033
Phone: (703) 961-0200
Fax: (703) 961-1923

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