Help Your Clients Deliver on CX with Customized Packing Slips

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“Ohh, nice box… cool stickers.. fancy paper”    You’re probably familiar with the oohs and aahs that come from unboxing a highly anticipated package at your home. When done right, the Customer Experience (CX) can feel like rainbows, sunshine and unicorns. As a 3PL, each of your clients require a different set of specifications to deliver their unique CX. It is essential that your WMS is flexible … Continued

3PL Customer Profitability & Business Intelligence

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Business isn’t easy for a 3PL provider. Competition is high, profit margin is low and managing distribution, warehousing and fulfillment can be chaotic. 3PL’s must be smart about the type of customers they take on and how they run their overall operation since a 3PL’s customer base determines their profitability. In order to maintain a … Continued

Problem Solving 101: 6 Easy Steps

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“We’ve got a huge problem! We shipped over 300 orders yesterday, and none of our clients got their shipping notifications.” “Hurry up and re-boot the shipping work stations, they must be stuck!” “What, that didn’t work?! Hurry up and re-record the shipments so we can update our customers!” What seems to be a critical problem … Continued

VeraCore Announces Relocation of Office Headquarters

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VeraCore, a leading SaaS order management and warehouse management software provider, has announced the move of its corporate office to 76 Batterson Park Road in Farmington, Connecticut.   The new office space will accommodate the company’s recent growth, with additional space to support future expansion. “We were bursting at the seams in our previous office space, … Continued

Infographic: 5 Fulfillment System Essentials

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Fulfillment has a lot of moving parts. Without a fulfillment system that can handle your needs, you’ll most likely get buried in mountains of work. On the other hand, implementing the right system can help you increase productivity, efficiency, and benefit your bottom line. So how do you know what fulfillment system is right for … Continued

8 SaaS Fulfillment Software Onboarding Best Practices

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Just got new SaaS fulfillment software? Congratulations! It’s both exciting and nerve wracking to make a change to such an integral part of your business. Whether you’re a fulfillment house with 20 years of experience or a brand new startup, the onboarding process will be similar. During the initial phases of onboarding, you’ll have your … Continued

Fulfillment Billing Pro Tips to Avoid a Vicious Cycle

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When it comes to billing your customers every month, do you get lost in the black hole of combing through data? How did we get into this mess anyway? Oh yeah, we want to make money! Let’s start at the beginning. Landing a new fulfillment account is challenging and often ends up in negotiation and … Continued